Privacy Policy
Introduction
At Frozen Flame, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products, services, and websites.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or register for our services
- Make purchases or transactions
- Contact our support team
- Subscribe to newsletters or communications
- Participate in surveys or promotions
Automatically Collected Information
When you use our services, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Location data (with your consent)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our services
- Processing transactions and sending notifications
- Improving and personalizing user experience
- Analyzing usage patterns and trends
- Communicating updates, news, and promotional offers
- Detecting and preventing fraud or security issues
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who help us operate our business
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to share information
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and review your personal information
- Correct or update inaccurate data
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@frozenflame.studio
Website: Contact Form